Refund & return policy
KITCHENKARAZE – REFUND & RETURN POLICY
We want you to be happy with your purchase.
30-Day Return Window
You may request a return within 30 days of receiving your order. To qualify, items should be unused, in their original condition, and include original packaging where reasonably possible.
Damaged, Defective or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us with your order number and clear photographs. We will review your request and offer an appropriate replacement or full refund.
How to Request a Return
Email razajeeshan70@gmail.com with your order number, reason for return, and photos if applicable. Please contact us before sending any item back. We will provide the applicable return instructions and authorized return address. Do not send returns to our correspondence address unless we specifically authorize it.
Refunds
Approved refunds will be issued to the original payment method. Processing times may depend on your payment provider.
Return Shipping
For approved change-of-mind returns, return shipping costs may be the customer's responsibility. For confirmed damaged, defective, or incorrect items, we will provide an appropriate resolution without charging the customer for the error.
This policy does not limit any rights you may have under applicable consumer protection laws.